1) When adding a switch, there is no way to define what ‘type’ of switch you are adding. The app does a good job for adding the switches into HomeKit. To solve that, go to the tedee app and recalibrate the lock, then reset the Home app.I have had the Legrand Radiant Smart Gateway and a few Switches and Outlets for a few weeks. If it doesn’t help, follow the manual at. In most cases, it is enough to reset the Home app. All devices want to connect it simultaneously, and it can take few minutes to stabilize. It usually happens after adding the lock to the Home app when a user has multipleApple Home controllers (HomeKit hubs / Apple Watch / iOS devices) near the lock. If you don’t use aApple Home hub but your iPhone or Apple Watch, you need to be in the lock’s Bluetooth range to perform actions. If the situation does not change, move it closer to the lock or router and try again. If you have aApple Home hub, make sure it is in the Bluetooth range of your lock and has an internet connection. Please wait until your device reconnects to the lock and refreshes its status. Then enter the lock’s Bluetooth range and restart the Home app. To solve this problem, turn off the Wi-Fi and data connection on your iOS device. It will not change with the lock’s use, but you’d still be able to control the lock by asking Siri. When you useApple Home hubs to control your lock remotely, the firmware update may freeze the lock’s state in the Home app. For security reasons, the lock will not be added to Apple Home later than 10 minutes after turning it on. You are trying to add the lock to the Home app, but it failed? Make sure you perform the lock factory reset and start the process again, right after that. Faster and more reliable remote locking/unlockingĬommon issues Cannot add the lock to the Home app.Receiving smart notifications, like when a specific person unlocks the door.Remote management of your lock’s access.Automatic updates of your lock’s firmware (recommended for optimal security).You may use tedee bridge for extra features, such as: Thanks to them, you can control your door locks remotely, just like using tedee bridge. In Apple Home, hubs like Apple TV, HomePod, and iPad play the role of the smart bridge. Change lock settings like auto-lock, button modes and more.When the battery is critically low, you will see a new lock status in the Home app.ĭo you need tedee bridge and tedee app? When you need to use tedee appĪfter calibrating your lock, you can use only the Home app, but you still need tedee app to: You can check the lock’s battery status in the Home app by tapping and holding the lock and scrolling down. In the Home app, open the slider and quickly slide it down and up without releasing it.When the lock is unlocked, ask Siri to unlock it again: the lock will pull the spring.HomeKit does not support pulling the spring by default, so we recommend turning on the automatic pull-spring in the tedee app. You can also ask Siri on enabled devices by saying “Unlock Home” or “Lock Home”, where “Home” is your lock’s name – chosen in the settings. You can also tap, hold, and then move the slider up or down to change the lock state. To change your lock state, you can tap on it in the Home app. If you are out of your lock’s Bluetooth range and don’t use aApple Home Hub, your tedee shows a “No Response” status (disconnected). If your device connects to tedee, the Home app may show the lock in two ways: unlocked (red state and unlocked padlock icon) or locked. Using tedee smart lock in the Home app What you can see Adding to Apple Home process will start, follow all steps.Select the “Add to the Apple Home app” button.If you see a system pop-up with a question to allow the app’s access to your home data, press OK.
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